2024 Ford Super Duty Fuel Pump Recall: What Owners Need to Know, How to Check, and Next Steps​

If you own a Ford Super Duty truck—whether it’s an F-250, F-350, F-450, or F-550—you may be affected by a critical fuel pump recall issued in 2024. This recall, announced by Ford and registered with the National Highway Traffic Safety Administration (NHTSA), impacts approximately 420,000 vehicles globally, including 350,000 in the U.S. The issue? A potentially faulty fuel pump that could fail without warning, causing your truck to stall unexpectedly. Stalling isn’t just inconvenient—it’s a safety hazard, especially at highway speeds or in heavy traffic. In this guide, we’ll break down everything you need to know: which models are affected, why the pumps are failing, how to check if your truck is included, what Ford is doing to fix it, and steps you should take immediately.

​Recall Basics: Which Ford Super Duty Models Are Involved?​​

The 2024 Ford Super Duty fuel pump recall specifically targets certain 2020–2023 model year vehicles. Here’s the full list:

• 2020–2023 Ford F-250 Super Duty

• 2020–2023 Ford F-350 Super Duty

• 2020–2023 Ford F-450 Super Duty

• 2020–2023 Ford F-550 Super Duty

Not all trucks in these model years are affected—only those equipped with a specific high-pressure fuel pump (HFP) supplied by Bosch. Ford identified the issue after receiving 2,100 warranty claims and 1,400 field reports related to fuel pump failures. The NHTSA recall number is 24V-001, and you can verify your vehicle’s inclusion using your VIN (Vehicle Identification Number) on Ford’s recall portal or the NHTSA website.

​Why Are These Fuel Pumps Failing? The Root Cause​

To understand the risk, it helps to know how a fuel pump works. The high-pressure fuel pump in your Super Duty is responsible for delivering fuel from the tank to the engine at the precise pressure needed for combustion. If it fails, fuel flow stops, and the engine shuts off—no warning lights, no gradual sputtering. Just a sudden stall.

Ford’s investigation traced the failures to a design flaw in the pump’s internal components. Specifically, a plastic impeller (a small, rotating part that moves fuel) can crack or deform over time due to heat and pressure stress. As the impeller degrades, it creates debris that clogs the pump’s inlet screen, reducing fuel flow. Eventually, the pump can fail entirely.

Why didn’t Ford catch this earlier? The company noted that the issue is intermittent and depends on driving conditions. Trucks used in stop-and-go traffic, towing heavy loads, or operating in high temperatures may experience faster degradation. Testing under lab conditions didn’t replicate these real-world stresses adequately, leading to the delayed recall.

​Real Risks of a Faulty Fuel Pump: Beyond Inconvenience​

A stalling truck is more than a nuisance—it’s a safety threat. Imagine merging onto a highway, climbing a steep grade, or navigating a busy intersection when your engine suddenly cuts out. You lose power steering and power brakes, making it harder to control the vehicle. In 2022, NHTSA investigated 12 crashes and 5 injuries linked to similar fuel pump failures in other vehicles, underscoring the danger.

Ford’s own data shows that most failures occur between 60,000 and 100,000 miles, but some trucks have experienced issues as early as 30,000 miles. Owners have reported symptoms like:

• Engine shutting off while driving (often at higher speeds)

• Difficulty restarting immediately after stalling

• Warning lights (though not always, which complicates diagnosis)

• Reduced power or hesitation before stalling

Without immediate attention, a failing pump could leave you stranded or, worse, cause an accident.

​How to Check if Your Ford Super Duty Is Part of the Recall​

The first step is to confirm if your truck is affected. Here’s how:

​1. Use Ford’s Recall Lookup Tool​

Visit Ford’s official recall website (ford.com/recalls) and enter your VIN. The tool will instantly tell you if your truck is included.

​2. Check the NHTSA Database​

The NHTSA maintains a searchable recall database (nhtsa.gov/recalls). Enter your VIN there too—this cross-check ensures accuracy, as sometimes manufacturers and regulators sync data with slight delays.

​3. Contact Your Ford Dealer​

Call or visit your local Ford dealership with your VIN. They can pull up your vehicle’s history and confirm eligibility for the free repair.

Your VIN is 17 characters long and can be found on your driver’s side dashboard (visible through the windshield), driver’s side door jamb, or your vehicle registration card.

​What Ford Is Doing: The Fix and Timeline​

Ford has classified this as a “do not drive” recall in some cases, though most trucks can still be driven cautiously until repaired. The solution is straightforward: dealerships will replace the faulty high-pressure fuel pump with an updated version free of charge.

The new pump features a reinforced impeller made from a more heat-resistant material, addressing the cracking issue. Ford estimates the repair takes 2–3 hours per truck, but wait times may vary depending on dealer workload.

Importantly, Ford will notify affected owners by mail starting in late 2024. However, don’t wait for the letter—proactive checking ensures you can schedule service before potential failure.

​Steps to Take if Your Truck Is Recalled​

If your VIN comes back as part of the recall, follow these steps:

​1. Schedule Service Immediately​

Contact your Ford dealer to book an appointment. Prioritize this over other maintenance—your safety is at stake.

​2. Document Everything​

Keep records of your communication with Ford (emails, call logs) and the repair work (invoice, parts replaced). This documentation is useful if you experience further issues or need to prove the repair was completed.

​3. Avoid High-Risk Driving Until Repaired​

While Ford doesn’t explicitly ban driving, use caution. Avoid highway driving, heavy towing, or prolonged idling (which increases fuel pump heat) until the pump is replaced.

​4. Check for Follow-Up Notices​

After the repair, Ford may send a confirmation letter. If you don’t receive one within 60 days, contact the dealership or Ford customer service to ensure your repair is logged.

​What If You’ve Already Had a Fuel Pump Failure?​​

If your truck stalled due to a fuel pump issue before the recall was announced, you may be eligible for compensation. Ford has set up a dedicated hotline (1-866-436-7332) for owners who experienced stalling. Report your incident, provide documentation (police reports, repair invoices), and Ford will evaluate claims for goodwill offerings, such as extended warranties or monetary reimbursement.

​Ford’s Responsibility and Future Prevention​

This recall highlights the importance of post-launch monitoring. Ford has acknowledged that its initial testing didn’t account for real-world stressors, and the company has updated its validation processes for fuel system components. Moving forward, Ford says it will use more aggressive testing protocols, including simulated stop-and-go traffic and high-temperature conditions, to catch similar issues earlier.

For current owners, Ford’s response—including free repairs and owner notifications—aligns with industry standards for recalls. The NHTSA has praised Ford for acting proactively once the pattern of failures emerged.

​What About Used Ford Super Duty Buyers?​​

If you’re shopping for a used 2020–2023 Super Duty, ask the seller to provide documentation of the fuel pump recall completion. Use the VIN to verify repair status via Ford’s or NHTSA’s databases. A truck that hasn’t been repaired carries significant risk—even if it hasn’t failed yet.

​Final Thoughts: Don’t Delay—Check Your VIN Today​

The 2024 Ford Super Duty fuel pump recall is serious, but it’s also fixable—at no cost to you. By checking your VIN now, scheduling service promptly, and understanding the risks, you can protect yourself and your truck. Remember: a stalling engine isn’t just an inconvenience; it’s a safety hazard. Take action today to ensure your Super Duty remains reliable and safe on the road.

For the latest updates, bookmark Ford’s recall page and the NHTSA database. If you have questions, reach out to Ford customer service or your dealer—they’re there to help. Your safety, and that of others on the road, depends on it.